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About this course

Duty of care refers to the responsibilities held by those who care for others. It is imperative that care staff know about their duty of care, as well as what to do in difficult situations or with errors to ensure the safety of their patient.

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Course Outline

The aim of this course is to greater increase your knowledge of your role and responsibilities, as well as relevant legislation.

The key points covered in this course are:

Defining your role
Health and social care working relationships
Working together
Safe practice
Duty of care support
Incidents, errors and near misses

Learning Outcomes

Understand your role
Work in ways that have been agreed with your employer
Understand the working relationship in health and social care
Work in partnership with others
Understand how duty of care contributes to safe practice
Understand the support available for addressing dilemmas that may arise about duty of care
Deal with comments and complaints
Deal with incidents, errors and near misses
Deal with confrontation and difficult situations

How to Sign Up 

Book a Course

Select the right online training package via the website, by messaging us or calling.


Once everything has been booked, you will receive login details for you and your staff.

Complete Course

Complete the course you purchased in the delivery method you chose.

Become Certified

Great! Now you're certified and can download the certificates from the portal.



Dependent on delivery method, this course takes between 1-2 hours to complete and gain your certificate.

Entry & Level

There are no barriers to entry on this course. This is an awareness course, suitable for all. 


On completion of this course, either download your certificate or access at a later date online. 


This course is CPD accredited. It meets accepted Continuing Professional Development (CPD) guidelines.