Apprenticeship - L3 Information Communications Technician
Course Overview


An Information Communication Technician provides support to internal and external customers, helping them to be productive when using technology to do their own jobs, by using tools to problem solve and trouble shoot non routine problems.

The Information Communication Technician sets people up on systems and provides support when they need it, rectifying issues to maintain the organisations productivity.

Government funding is available for this course — for those who are employed and have lived in the UK or European Union in the last three years.


  •  Knowledge Module 1: Networking and Architecture  
  •  Knowledge Module 2: Mobile and Operating Systems 
  •  Knowledge Module 3: Cloud Services
  • • Knowledge Module 4: Coding and Logic 
  •  Knowledge Module 5: Business Processes | 01793 236245

Some facts  

Our Level 3 Information Communication Technician Apprenticeship is designed to equip your employee with the fundamentals of infrastructure, giving your business the foundations for growth.

Typical Job Roles: Help Desk Technician, First or Second Line Support, IT Infrastructure Technician, Network Support.

Benefits for Learners

Raise your professional profile within your organisation

Tackle a skill shortage

Develop transferable skills and knowledge

Benefits for Employers

Positive long-term development

Tailored to your business

Increased productivity

90% of apprentices stay on in their place of work after completing an apprenticeship

 Here are some pictures of the training room we hire at Green Machine for our IT students. Before and after it was refurbished to support L3 Infraction Technician!

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